Privacy Policy

Colorado River Communications, Inc. respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request a quote, schedule service, or communicate with us by phone, email, text message, online forms, or other digital channels.

By using our website or submitting your information to Colorado River Communications, Inc., you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide.

This may include:

• Name
• Phone number
• Email address
• Business name
• Property or service address
• Project details
• Appointment or service request information
• Communication preferences
• Any information submitted through website forms, phone calls, emails, or text messages

Website and Usage Information

When you visit our website, we may automatically collect certain information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website
• General location data
• Cookies and similar tracking technologies

2. How We Use Your Information

Colorado River Communications, Inc. may use your information to:

• Respond to quote requests, service inquiries, and customer questions
• Schedule appointments, consultations, installations, or service calls
• Provide information about our services
• Send updates related to your project, appointment, account, or service request
• Provide customer support
  Improve our website, marketing, and customer experience
• Process business communications
• Maintain records for operational, legal, or compliance purposes
• Send marketing messages only where permitted by law and with proper consent

3. SMS/Text Messaging Policy

By providing your phone number and opting in, you agree to receive text messages from Colorado River Communications, Inc. These messages may include appointment confirmations, project updates, service reminders, customer support communications, quote follow-ups, and limited promotional or informational messages related to our services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed. You may reply HELP for assistance.

SMS consent is not a condition of purchase.

4. No Sharing or Selling of Mobile Information

Colorado River Communications, Inc. does not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information will be used only by Colorado River Communications, Inc. for the purposes described in this Privacy Policy.

5. How We Share Information

We may share limited information only when necessary to operate our business, including with:

• Service providers who help us manage communications, scheduling, hosting, analytics, CRM, or customer support
• Contractors, technicians, or vendors involved in fulfilling a customer project or service request
• Legal, regulatory, or law enforcement authorities when required by law
• Professional advisors such as attorneys, accountants, or insurers
•  

We do not authorize third parties to use your personal information for their own marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, and support marketing efforts.

You may disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as reasonably necessary for business, operational, legal, and compliance purposes. This may include maintaining records of service requests, customer communications, contracts, project history, and consent records.

9. Your Privacy Choices

You may contact us to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and business recordkeeping requirements
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP

To submit a request, contact us at:

Email: Sales@crc-inc.net

Phone: (928) 505-7301

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of those third-party websites.

12. Changes to This Privacy Policy

Colorado River Communications, Inc. may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Colorado River Communications, Inc.
1080 Aviation Dr #B114
Lake Havasu City, AZ 86404
Phone: (928) 505-7301
Email: Sales@crc-inc.net